Frequently asked questions.

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  • An escape room is a timed adventure in which you must solve a series of puzzles within a set period of time. The Executive’s Folly and The Prodigy’s Playroom are 1 hour. Hush is 45 minutes.

  • You may reschedule your booking up to 24 hours in advance. You may cancel your booking for a full refund up to 24 hours in advance. For same-day cancelations, you will be refunded half of your booking price. At 2 hours before your booking, there is no refund for cancelations due to our times being locked in. If you need to reschedule your booking on the same day, please contact us at (619) 535-6337‬

  • Unfortunately, we cannot accept walk-ins as we are open by appointment only. Please make your booking at least 2 hours in advance.

  • Please make every effort to arrive early. If you have no arrived 10 minutes after your booking time begins, your booking will automatically be canceled.

  • We do not recommend that children under the age of 10 attend the experience. Those that do must be accompanied by an adult.

  • Parking is available in front of the venue.

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